Capsule pricing for 20 users
Capsule costs $360 a month ($4,320 a year) for 20 users on Starter with annual billing, or $440 a month on Starter billed monthly. That ranks 6 of 8 CRMs on annual-billing price; the cheapest is Freshsales Growth at $180/month.
Last checked 2026-10-18 on the official pages.
Every Capsule plan at 20 users
| Plan | Per month (annual billing) | Per year (annual billing) | Per month (monthly billing) | Seats billed |
|---|---|---|---|---|
| Free | does not fit 20 users: up to 2 users | |||
| Starter | $360 | $4,320 | $440 | 20 |
| Growth | $720 | $8,640 | $800 | 20 |
| Advanced | $1,080 | $12,960 | $1,200 | 20 |
| Ultimate | pending Aimed at teams of 5+ users; no price shown (sales-led) - pending | |||
How Capsule ranks at 20 users
Cheapest plan of each CRM, annual billing.
| CRM and cheapest fitting plan | Per seat / month | Seats billed | Total / month | Total / year |
|---|---|---|---|---|
| Freshsales Growth | $9 | 20 | $180 | $2,160 |
| monday CRM Basic | $12 | 20 | $240 | $2,880 |
| Pipedrive Lite | $14 | 20 | $280 | $3,360 |
| Zoho CRM Standard | $14 | 20 | $280 | $3,360 |
| Less Annoying CRM Everything included monthly price | $15 | 20 | $300 | $3,600 |
| Capsule Starter | $18 | 20 | $360 | $4,320 |
| Close Essentials | $35 | 20 | $700 | $8,400 |
| HubSpot Professional | $90 | 20 | $1,800 | $21,600 |
Cost = price per seat × seats billed, in USD before tax. Annual billing uses the per-month price the vendor shows for annual plans (paid up front for the year); monthly billing uses the month-to-month price. monthly price = the vendor shows no annual price as a number, so the monthly price is used. monday CRM sells seats in fixed team sizes (3, 5, 10, 15, 20, 25, 30, 40) and the table bills the next size up; HubSpot Starter shows a limited-time offer price. Calling and SMS usage, add-ons, AI or HubSpot credits, onboarding and taxes are not included. Ties are broken by name. Affiliate status is never used.
Visit Capsule (official pricing page) ↗
Capsule pricing · Cheapest CRM for 20 users · calculator · 1 user · 2 users · 3 users · 5 users · 10 users
Frequently asked questions
How much does Capsule cost for 20 users?
Capsule costs $360 a month ($4,320 a year) for 20 users on Starter with annual billing, or $440 a month on Starter billed monthly. That ranks 6 of 8 CRMs on annual-billing price; the cheapest is Freshsales Growth at $180/month.
Does Capsule have a free plan for 20 users?
Yes: Free covers up to 2 users, so 20 users do not fit.
What is cheaper than Capsule for 20 users?
5 of the other CRMs are cheaper on annual billing, led by Freshsales Growth at $180/month.