Cheapest CRM for 20 users
The cheapest CRM for 20 users is Freshsales Growth at $180/month on annual billing (you pay $2,160 a year). On monthly billing it is Freshsales Growth at $220/month. With workflow automation required: Freshsales Growth at $180/month.
Last checked 2026-10-18 on the official pages.
Annual billing, 20 users
| CRM and cheapest fitting plan | Per seat / month | Seats billed | Total / month | Total / year |
|---|---|---|---|---|
| Freshsales Growth | $9 | 20 | $180 | $2,160 |
| monday CRM Basic | $12 | 20 | $240 | $2,880 |
| Pipedrive Lite | $14 | 20 | $280 | $3,360 |
| Zoho CRM Standard | $14 | 20 | $280 | $3,360 |
| Less Annoying CRM Everything included monthly price | $15 | 20 | $300 | $3,600 |
| Capsule Starter | $18 | 20 | $360 | $4,320 |
| Close Essentials | $35 | 20 | $700 | $8,400 |
| HubSpot Professional | $90 | 20 | $1,800 | $21,600 |
Monthly billing, 20 users
| CRM and cheapest fitting plan | Per seat / month | Seats billed | Total / month | Total / year |
|---|---|---|---|---|
| Freshsales Growth | $11 | 20 | $220 | $2,640 |
| Less Annoying CRM Everything included | $15 | 20 | $300 | $3,600 |
| monday CRM Basic | $18 | 20 | $360 | $4,320 |
| Zoho CRM Standard | $20 | 20 | $400 | $4,800 |
| Capsule Starter | $22 | 20 | $440 | $5,280 |
| Pipedrive Lite | $24 | 20 | $480 | $5,760 |
| Close Essentials | $49 | 20 | $980 | $11,760 |
| HubSpot Professional | $100 | 20 | $2,000 | $24,000 |
Only plans with workflow automation
Plans whose pricing page lists workflow automation; plans that do not state it are left out.
| CRM and cheapest fitting plan | Per seat / month | Seats billed | Total / month | Total / year |
|---|---|---|---|---|
| Freshsales Growth | $9 | 20 | $180 | $2,160 |
| Zoho CRM Standard | $14 | 20 | $280 | $3,360 |
| monday CRM Standard | $17 | 20 | $340 | $4,080 |
| Capsule Growth | $36 | 20 | $720 | $8,640 |
| Pipedrive Growth | $39 | 20 | $780 | $9,360 |
| HubSpot Professional | $90 | 20 | $1,800 | $21,600 |
| Close Growth | $99 | 20 | $1,980 | $23,760 |
Cost = price per seat × seats billed, in USD before tax. Annual billing uses the per-month price the vendor shows for annual plans (paid up front for the year); monthly billing uses the month-to-month price. monthly price = the vendor shows no annual price as a number, so the monthly price is used. monday CRM sells seats in fixed team sizes (3, 5, 10, 15, 20, 25, 30, 40) and the table bills the next size up; HubSpot Starter shows a limited-time offer price. Calling and SMS usage, add-ons, AI or HubSpot credits, onboarding and taxes are not included. Ties are broken by name. Affiliate status is never used.
Other team sizes: 1 user · 2 users · 3 users · 5 users · 10 users · calculator · overview
Frequently asked questions
What is the cheapest CRM for 20 users?
The cheapest CRM for 20 users is Freshsales Growth at $180/month on annual billing (you pay $2,160 a year). On monthly billing it is Freshsales Growth at $220/month. With workflow automation required: Freshsales Growth at $180/month.
Is there a free CRM for 20 users?
No tracked free plan covers 20 users: the free plans cap at 2, 3 and 2 users. The cheapest paid option is Freshsales Growth at $180/month.
Which CRM with automation is cheapest for 20 users?
Freshsales Growth at $180/month on annual billing; Freshsales Growth at $220/month on monthly billing. Only plans whose page lists workflow automation are counted.
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