Cheapest CRM for small business, by team size
Cheapest CRM by team size, annual billing: 1 user: Capsule Free, HubSpot Free and Zoho CRM Free Edition (all $0/month); 3 users: Zoho CRM Free Edition at $0/month; 5 users: HubSpot Starter at $35/month (limited-time offer price); 10 users: HubSpot Starter at $70/month (limited-time offer price); 20 users: Freshsales Growth at $180/month.
Last checked 2026-10-18 on the official pages.
| Team | Cheapest (annual) | Second (annual) | Cheapest (monthly billing) | Cheapest with automation (annual) |
|---|---|---|---|---|
| 1 user | Capsule Free at $0/month | HubSpot Free at $0/month | Capsule Free at $0/month | Zoho CRM Free Edition at $0/month |
| 2 users | Capsule Free at $0/month | HubSpot Free at $0/month | Capsule Free at $0/month | Zoho CRM Free Edition at $0/month |
| 3 users | Zoho CRM Free Edition at $0/month | HubSpot Starter at $21/month (limited-time offer price) | Zoho CRM Free Edition at $0/month | Zoho CRM Free Edition at $0/month |
| 5 users | HubSpot Starter at $35/month (limited-time offer price) | Freshsales Growth at $45/month | HubSpot Starter at $50/month (limited-time offer price) | HubSpot Starter at $35/month (limited-time offer price) |
| 10 users | HubSpot Starter at $70/month (limited-time offer price) | Freshsales Growth at $90/month | HubSpot Starter at $100/month (limited-time offer price) | HubSpot Starter at $70/month (limited-time offer price) |
| 20 users | Freshsales Growth at $180/month | monday CRM Basic at $240/month | Freshsales Growth at $220/month | Freshsales Growth at $180/month |
Cost = price per seat × seats billed, in USD before tax. Annual billing uses the per-month price the vendor shows for annual plans (paid up front for the year); monthly billing uses the month-to-month price. monthly price = the vendor shows no annual price as a number, so the monthly price is used. monday CRM sells seats in fixed team sizes (3, 5, 10, 15, 20, 25, 30, 40) and the table bills the next size up; HubSpot Starter shows a limited-time offer price. Calling and SMS usage, add-ons, AI or HubSpot credits, onboarding and taxes are not included. Ties are broken by name. Affiliate status is never used.
Frequently asked questions
What is the cheapest CRM for a small business?
Cheapest CRM by team size, annual billing: 1 user: Capsule Free, HubSpot Free and Zoho CRM Free Edition (all $0/month); 3 users: Zoho CRM Free Edition at $0/month; 5 users: HubSpot Starter at $35/month (limited-time offer price); 10 users: HubSpot Starter at $70/month (limited-time offer price); 20 users: Freshsales Growth at $180/month.
Does the cheapest CRM change with team size?
Yes. Free plans win for 1 to 3 users; from there the per-seat price decides: HubSpot Starter at $35/month (limited-time offer price) at 5, Freshsales Growth at $180/month at 20 (annual billing).