Zoho CRM pricing for 20 users
Zoho CRM costs $280 a month ($3,360 a year) for 20 users on Standard with annual billing, or $400 a month on Standard billed monthly. That ranks 4 of 8 CRMs on annual-billing price; the cheapest is Freshsales Growth at $180/month.
Last checked 2026-10-18 on the official pages.
Every Zoho CRM plan at 20 users
| Plan | Per month (annual billing) | Per year (annual billing) | Per month (monthly billing) | Seats billed |
|---|---|---|---|---|
| Free Edition | does not fit 20 users: up to 3 users | |||
| Standard | $280 | $3,360 | $400 | 20 |
| Professional | $460 | $5,520 | $700 | 20 |
| Enterprise | $800 | $9,600 | $1,000 | 20 |
| Ultimate | pending Listed at €52 a month in the page as served to Denmark, but not shown on the US view of the page - pending | |||
How Zoho CRM ranks at 20 users
Cheapest plan of each CRM, annual billing.
| CRM and cheapest fitting plan | Per seat / month | Seats billed | Total / month | Total / year |
|---|---|---|---|---|
| Freshsales Growth | $9 | 20 | $180 | $2,160 |
| monday CRM Basic | $12 | 20 | $240 | $2,880 |
| Pipedrive Lite | $14 | 20 | $280 | $3,360 |
| Zoho CRM Standard | $14 | 20 | $280 | $3,360 |
| Less Annoying CRM Everything included monthly price | $15 | 20 | $300 | $3,600 |
| Capsule Starter | $18 | 20 | $360 | $4,320 |
| Close Essentials | $35 | 20 | $700 | $8,400 |
| HubSpot Professional | $90 | 20 | $1,800 | $21,600 |
Cost = price per seat × seats billed, in USD before tax. Annual billing uses the per-month price the vendor shows for annual plans (paid up front for the year); monthly billing uses the month-to-month price. monthly price = the vendor shows no annual price as a number, so the monthly price is used. monday CRM sells seats in fixed team sizes (3, 5, 10, 15, 20, 25, 30, 40) and the table bills the next size up; HubSpot Starter shows a limited-time offer price. Calling and SMS usage, add-ons, AI or HubSpot credits, onboarding and taxes are not included. Ties are broken by name. Affiliate status is never used.
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Frequently asked questions
How much does Zoho CRM cost for 20 users?
Zoho CRM costs $280 a month ($3,360 a year) for 20 users on Standard with annual billing, or $400 a month on Standard billed monthly. That ranks 4 of 8 CRMs on annual-billing price; the cheapest is Freshsales Growth at $180/month.
Does Zoho CRM have a free plan for 20 users?
Yes: Free Edition covers up to 3 users, so 20 users do not fit.
What is cheaper than Zoho CRM for 20 users?
2 of the other CRMs are cheaper on annual billing, led by Freshsales Growth at $180/month.